Methodology
How recognition is decided
The editors read what each business says about itself in public, choose the honorees, and write a short note on each one. Nobody applies and nobody pays.
What the editors read for
| Criterion | What it means |
|---|---|
| Evidence | What the business publishes about its products or service |
| Transparency | How open it is about prices, terms and who runs it |
| Value for Money | What a buyer gets for the price shown |
| Service & Support | How a customer can get help |
| Availability | How easy it is to buy in Australia |
How a listing is made
| 1 | Public recordThe editors start with the business's own website, then public registers and listings. |
| 2 | ChoiceThe editors decide which businesses to list in each category. Businesses do not apply and there is no entry form. |
| 3 | NoteEach honoree gets a one or two sentence note, based only on facts its own website shows. |
| 4 | PublishingCategory pages list the honorees for the cycle with a city, a note and a link to the business's site. |